Lee Volante is the Head of Strategic Engagement for TEMENOS across the Asia-Pacific Region. Based in Singapore, Lee is responsible for the Team that supports Bank Transformation strategies through the implementation of underlying Temenos Solutions and Software Products, ensuring that the Client’s Business and Technology Requirements are met while delivering quantifiable value from the deployed solutions.
Lee has over 25 years of experience working within the banking software sector, the majority of this time working with Banks to modernize, replace and consolidate evolved legacy applications that have become significant constraint to their competitive capabilities. Before joining TEMENOS, Lee held a number of senior executive positions in Sales and Delivery, in the Americas, Europe, South Africa and Asia
Digital 2025: The Future of Digital Banking
Since the financial crisis in 2008, banks have struggled to return to pre-crisis levels of profitability. A “perfect storm” of squeezed margins, and increased regulatory pressures, together with the emergence of technology driven startups targeting niche areas of a bank’s business, has changed the name of the game. FinTech companies (FinTechs), as they have come to be called, choose in most instances not to become banks but focus on delivering a superior customer experience. FinTechs have an underlying integrated technology and application architecture designed and built in this century as opposed to the last. Their major advantage in competing with banks is that they deliver superior customer experience at a compelling price point.
With the growth of innovative banking-like services being delivered by these Fintechs, today’s banks need to bring their business models and underlying complex silo’d technology environment into today’s always-connected, always-on digital environment – in real time. Banks have to invest into re-imagining how they deliver products and services to customers doing this at a much lower cost with a much improved customer experience.