Speakers at Banking Vietnam 2017




The overview of financial inclusion in Vietnam and the role of digital technology in accelerating financial inclusion

Ms. Nguyen Thi Hoa, Acting Director General, Banking Strategy Institute, The State Bank of Vietnam

Ms. Nguyen Thi Hoa graduated from National Economics University (NEU) majoring in Banking in 1992, and hold a Master degree in Banking – Finance – Credit from the National Economics University in 2003

Ms. Nguyen Thi Hoa started her career in the State Bank of Vietnam since 1992. Prior the current role at the Banking Strategy Institute, she experienced many positions at other department such as official at Financial Institute Department, Deputy Head of Division, Head of Division, Deputy Director of Banking Department, Director General of Banking Operations and License Management Department, Deputy Chief Inspector of banking inspection and supervision, the Banking Supervision Agency. Since December 2016, she was appointed to hold the position of Deputy Director of Banking Strategy Institute.During her career, she has played an important role in research, construction of many important legal documents of the State Bank of Vietnam such as: circular of cooperative credit institutions (CIs) network, circular providing guidance on process, procedures, dossiers requesting approval of expected personnel list of CIs, foreign banks’ branches; circular of CIs’ changes that must be approved by SBV; circular provides for special control over CIs. She also has a number of scientific articles published in Banking Magazine such as: strengthening and developing Vietnam CIs network; Looking back two years implementing the project “Restructuring CIs system in Vietnam”.


International experience in promoting financial inclusion and potential in advancing financial inclusion in Vietnam

Mr. Ivan Mortimer-Schutts, Mobile & Electronic Banking Specialist, IFC (Worldbank Group)

Mr. Mortimer-Schutts is Regional Leader for Retail Payments and Mobile Banking in East Asia.  Ivan is a specialist in financial services development, with business and policy experience, having worked in the private sector, in economic and regulatory policy and with Microfinance NGOs.

Ivan joined the IFC from BNP Paribas, where he led retail and mobile banking strategy and development initiatives for emerging markets. Also at BNP Paribas, he led implementation of new European financial market legislation for the Group Compliance Team. Prior to that he was in charge of financial sector regulatory studies for the Groupe d’Economie Mondiale, led operational business developments for a pan-European start-up in on-line retail brokerage services and was a consultant with E&Y Germany to investment banks. Ivan has a BSc (Econ) from the London School of Economics and an MPhil in International Economics from the Institut d’Etudes Politiques de Paris (Science Po).


Digital 2025: The Future of Digital Banking

Since the financial crisis in 2008, banks have struggled to return to pre-crisis levels of profitability. A “perfect storm” of squeezed margins, and increased regulatory pressures, together with the emergence of technology driven startups targeting niche areas of a bank’s business, has changed the name of the game. FinTech companies (FinTechs), as they have come to be called, choose in most instances not to become banks but focus on delivering a superior customer experience.  FinTechs have an underlying integrated technology and application architecture designed and built in this century as opposed to the last. Their major advantage in competing with banks is that they deliver superior customer experience at a compelling price point.

With the growth of innovative banking-like services being delivered by these Fintechs, today’s banks need to bring their business models and underlying complex silo’d technology environment into today’s always-connected, always-on digital environment – in real time. Banks have to invest into re-imagining how they deliver products and services to customers doing this at a much lower cost with a much improved customer experience.

Mr. Lee Volante, Head of Strategic Engagement Asia Pacific, Temenos

Lee Volante is the Head of Strategic Engagement for TEMENOS across the Asia-Pacific Region. Based in Singapore, Lee is responsible for the Team that supports Bank Transformation strategies through the implementation of underlying Temenos Solutions and Software Products, ensuring that the Client’s Business and Technology Requirements are met while delivering quantifiable value from the deployed solutions.

Lee has over 25 years of experience working within the banking software sector, the majority of this time working with Banks to modernize, replace and consolidate evolved legacy applications that have become significant constraint to their competitive capabilities. Before joining TEMENOS, Lee held a number of senior executive positions in Sales and Delivery, in the Americas, Europe, South Africa and Asia


Opportunities, challenges and solutions to accelerate financial inclusion in Vietnam in digital age

Mr. Can Van Luc, Finance & Banking Expert

Dr. Can Van Luc is currently Senior Advisor to the Chairman and Senior Executive Vice President of BIDV & Director of BIDV Training School. As an expert on financial services, Dr. Luc directly advises the Bank Chairman on strategy, risk management and human resource development. Dr. Luc has been invited as a guest lecturer for MBA courses at Monash University (Australia), Boston University (the US) and large universities in Vietnam during the past 10 years. He is also a frequent guest speaker for various TV reports, issues on economics, banking-finance, and economic/finance conferences.

Prior to his current senior position, he was Executive Vice President & Director of BIDV Transaction Center III, and various senior management roles at BIDV since he started working for the Bank in early 1993.

He was a senior fellow at Harvard Kennedy School and a Hubert H. Humphrey Fellow (under a Fulbright exchange program) in the US during 2007-2009. In 2008, he was a visiting scholar at the International Monetary Fund (IMF) in Washington D.C and Federal Reserve Bank of Boston. In 2003, Dr. Luc was the only Vietnamese to have received the prestigious Australia-Asia Award for his doctorate program. He was also Chairman of the Vietnamese Graduates from Australia Club (VGAC) during 2001-2003.

He has a number of articles published in the Journal of Financial Services Research, Journal of Asia-Pacific Economy, China Economic Review, and Journal of Asset Management. Dr. Luc Can holds an MBA and a Doctor of Business Administration – DBA (Finance) from Monash University, Australia, both under the Australian government scholarships. He has received numerous achievement awards for his outstanding academic performance in his university and MBA studies, and for his management role at BIDV.

Contact details:

Dr. Luc Can

Senior advisor to the Chairman and SEVP of BIDV; Director of BIDV Training School

773 Hong Ha, Hoan Kiem, Hanoi, Vietnam

Phone: 84-4 3 931 0366; 0917 875 274

Email: Luccv@bidv.com.vn


Exceeding customer expectations in the age of rapid digital transformation and changing market dynamics

The world is moving towards an age where customers prefer service providers who can provide them with an “end-to-end package” of solutions “in real-time” and “simplify” day-to-day life. Technology has handed customers the unprecedented power to dictate the rules in purchasing goods and services.

To survive in this rapid pace, service providers need to observe, understand and analyze the customer journey right from on boarding to service termination. It becomes imperative that service providers align their business goals and redesign functions to create value in a customer centric manner. They are compelled to rethink their strategies and move towards a converged business model, towards holistic value chain management in order to exceed the expectations of the customers.

A well-orchestrated experience across the end-to-end value chain of the customer, by eliminating silos across information pockets is the need of the hour. Organizations need to bring in agility in their processes and respond to the fast-changing requirements of the new-age customer in real-time. Information across various customer touch-points should be captured and leveraged in pre-empting customer behavior and preferences that can aid in proactively creating, both tangible and intangible, value for the customer at every point of the customer journey. Service providers need to go much beyond delivering omnichannel experiences across various touch points to personalizing these experiences to be overwhelming and compel the customers to be loyal in the relationship

Mr. Sathish N, SVP – Product Management, SunTec Business Solutions

Sathish is SVP – Product Management at SunTec. In his earlier role at SunTec, he was heading the Global Account Management. A professional services leader with 20 years of experience in the Software Product industry, Sathish is responsible for achieving highest levels of client services and satisfaction thereby deepening SunTec’s relationship with its clients globally. Sathish has previously held Senior Leadership positions in various global locations with organizations including Oracle Financial Software Services formerly i-flex solutions and CITICORP- CITIL), Kshema Technologies (now part of HP) and few others.


Mr. Pham Tien Dung, The Chairman, Napas

Mr. Pham Xuan Hoe, Deputy Director General, Banking Strategy Institute

  • Pham Xuan Hoe graduated from Banking University in 1984.
  • 1984-1995: He had 15-year working as the Head of Administrative Department at the State Bank of Vietnam, Thai Binh Branch.
  • 1995-1999: He held the position of Head of Economic Analysis at Department of Monetary Policy (formerly known as Department of Economic Research).
  • 1999 – July 2004: Director of Vietcombank, Thai Binh Branch and graduated with Master Degree at Banking Institute.
  • 2004 – July 2006: He worked at Head Office of Vietcombank as Head of Assets Management Department and Head of Monetary Risk Management Deparment.
  • July 2006 – March 2012: Director of Vietcombank, Nam Thang Long Branch.
  • March 2012 – April 2015: Deputy Director of Monetary Policy Department.
  • April 2015 till now, Mr. Pham Xuan Hoe is Deputy Director of Banking Strategy Institute at the State Bank of Vietnam
  • He has had many researches and journals published on Banking Magazine


Mr. Tran Phuong, Deputy CEO, BIDV


Mr. Nguyen Hung, CEO, Tienphongbank


Ms. Nguyen Thuy Duong, Deputy CEO,Country Financial Services Leader, EY Vietnam

Ms. Duong is the Leader of EY Vietnam’s Financial Services Organization, specializing in providing advisory and assurance services to financial institutions and banks in Vietnam and Laos.

She has more than 17 years’ experience in audit with EY Vietnam, EY Australia and KPMG Vietnam. She managed audit & advisory services for Vietnamese financial organizations and international prestigious banks and financial institutions in Australia.  Overseas experience did accumulated for Duong an outstanding set of leading and managing skills as well as practical professional knowledge.

She has extensive experience in Vietnam financial market, M&A, digital banking, cyber security, retail banking and practical solutions. Ms. Duong currently involves in risk management advisory projects for enormous banks in Vietnam. Besides, she leads some financial advisory work related to comprehensive review on the financial position of domestic partners, accounting consultants, financial regulatory, compliance risk assessment, performance of operation and risk awareness training.

Ms. Duong has been regular guest speaker at numerous events such as Vietnam Investor Day, November 2013, Banking Vietnam 03/2012 (HCMC) and 05/2012 (Hanoi), Risk Vietnam 05/2012, Banking Consolidation (co-hosted with Standard Chartered Bank) April 2012, Asean Bankers Forum, 12/2011, CFO Forum 11/ 2011, Auscham, BBGV Business Luncheons, etc;

Ms. Duong holds Master Degree of Business Administration from Gloucestershire University (UK). She was granted a senior research scholarship at the International Scholarship Program (National University of Singapore). Ms. Duong is a member of the Vietnam Auditing and Accounting Association, Vietnam Association of Certified Public Accountants (VACPA), CPA Australia, Australian Society of Certified Practicing Accountants (CPA Australia). She is also the honored member of Australian Chamber of Commerce, Women Corporate Directors (WCD), Hanoi Chapter, Hanoi Association for Entrepreneur Women (HNEW) and Hanoi Association for Enterprise Director Women.


Ms. Nguyen Thuy Duong

Deputy CEO, Country Financial Services Lead

Ernst & Young Vietnam Co., Ltd.

Floor 8, CornerStone Building, 16 Phan Chu Trinh, Hoan Kiem, Hanoi

Tel: 84-4 3831 5100 | +84 904 892 799


Ms. Tran Thi Phuong Hong, Deputy General Director, CMC SI, HCM City

Ms. Tran Thi Phuong Hong graduated from Post and Telecommunication of Technology in 2003 and master in Finance and Banking of Northwestern Swetzerland University.

She has in charge of Vice General Director of CMC Saigon System Integration Co., Ltd (CMC SI Saigon) from 2011 to now. As the key leader of CMC SI Saigon, she plays dicisive role in directing the oriented strategy in developing CMC SI Saigon is one of the top of systems integration services in Vietnam and the pioneer in providing integrated solutions for Banking – Finance – Security –  Insurance – Telecommunication.

Prior to her current position at CMC, she was in charge of Country Channel Manager of Hewlett Packard for Vietnam, Laos, Cambodia. Therefore, besides Vietnam, she’s very experience about Indochina.

With over 15 years of in-depth experience in IT industry, specially the important markets such as Banking – Finance as well as having a strong knowledge about business and customer, she plays an important role in consulting, providing business solutions for creating competitive advantage for banks in the challenge period.

With CMC SI Saigon, Ms. Hong has given trust and recognition of customers and partners in meeting the highest technological solutions and quality for customers.




Chaired by & Presentation: How can a bank embed cyber security into its suite of core business functions?

Mr. Phan Thai Dung, Deputy Director General, Informatics Technology Department of The Bank (ITDB), The State Bank of Vietnam (SBV)

Mr. Phan Thai Dung graduated from Mathematics Information Faculty at National Economics University in 1994. He has been working at IT Technology Department of State Bank of Vietnam since 1996. In 2009, Mr. Dung made his Master thesis Defense at Banking Academy. Besides, he used to be Head of IT Security and Management Department, providing digital signature. Some of his science projects in IT industry include “Risk management solutions in Technology of InterBank E-payment System” in 2007, “Solutions for Security Inspection and Evaluation of IT Application in Banking System” in 2008 and “Study about digital signature application in State Bank of Vietnam’s operations” in 2009. Currently, Mr. Phan Thai Dung is the Deputy Director of Information Technology Department at State Bank of Vietnam‏.


Mr. Tran Viet Thang, CIO, MB Bank


BYOD Mobility without the Security risk

Mr. Jonathan Andresen, Senior Director of Marketing & Products - Asia Pacific, MobileIron

Jonathan Andresen is Senior Director of Marketing & Products, Asia-Pacific, at MobileIron. Mr. Andresen joined MobileIron in May 2014 and has been working in the telecommunications and IT sector since 1996, relocating to Asia in 2003. Prior to joining MobileIron, Mr. Andresen held various product, marketing, strategy and business development management positions at Blue Coat Systems and Nortel Networks’ Wireless Business Unit in Asia. Mr. Andresen’s career includes earlier positions with Teleglobe International, MetroPhotonics and Canada’s Department of Foreign Affairs and International Trade.

Mr. Andresen holds a Master’s Degree of International Management from Carleton University in Ottawa, Canada

First Victim Response - How to Minimize Threat Exposure

More recent and sophisticated cyber-attacks have targeted organizations by injecting malware or files into web applications and email. The attacks initiate the distribution of malware that passes undetected through conventional security solutions; hence, these are so-called Advanced Persistent Threats (APTs).

However, the response to the ever-evolving malware-based threats has been via ordinary security methods like antivirus, firewall, and intrusion prevention products.
Because of this, many organizations remain vulnerable to Advanced Persistent Threats. It’s no secret that these attacks cost a company via lost intellectual property, stolen information assets, damage to equipment, and network downtime.

One thing is common to all Advanced Persistent Threats scenarios; although the methods are diverse, all are triggered by malware.

Various networks are developing sandbox technologies to prevent Advanced Persistent Threats. However, we are still overlooking the first victim attack. In this presentation, we will look at how to improve first victim response to reduce risk and minimise threat exposure by:

– Examining Security trends.

– Understanding the limitations of traditional security solutions.

– Exploring best practices

Ms. Hailey Park, Security Consultant Manager, AhnLab, Inc.

Hailey Park is the Security Consultant Manager at Ahnlab, Inc. With experience in cyber security consulting for over 7 years, she has successfully conducted many security projects for both public and private sectors in Asia Pacific and Middle East as a Security Architect. Hailey is also working as an advanced level technical trainer for Korean and international clients and partners of AhnLab.

In the field of Security Consulting Service, Hailey Park specializes in Anti-APT and malware products and services. Recently she is the security consultant manager of a security project for Information Security Enhancement in South-East Asia.

The New Era of Datacenter

Mr. Sakda Sae - ueng, LOB Senior Manager, Delta Green Industrial (Thailand) Co., Ltd.

1. Education Background
– 1997 – 2000: King Mongkut’s Institute of Technology Ladkrabang, BE. in Electronics Engineering, Electronics Engineering (Honor)
– 1995 – 1997: King Mongkut’s Institute of Technology North Bangkok, Dip. in Electronic Mechanics, Electronic Mechanic
– 1992 – 1995: Rajamangala Institute of Technology Khonkean campus, Cer. in Electronics, Electronics Technician
2. Working Experience
– JAN2014 to Present Delta Green Industrial (Thailand) Co., Ltd. (Subsidiary of Delta Electronics Group) Bangpakong, Chacheangsao, LOB Sr. Manager
JAN2011 to DEC2013 Delta Green Industrial (Thailand) Co., Ltd. (Subsidiary of Delta Electronics Group) Bangpakong, Chacheangsao, New Product Development Sr. Manager
– NOV 2009 to JAN2011 Delta Electronics (Thailand) PCL Bangpoo, Samutprakarn, R&D Manager (Switching Power Supply R&D department)
– JUN 2000 to NOV 2009 Delta Electronics (Thailand) PCL Bangpoo, Samutprakarn, R&D Design Engineer (Switching Power Supply R&D department)
3. Training Summary
– Dec 2008 to OCT 2009: LTD (Leadership Talent Development) Program, trained by MERCER consultant, Singapore.
– AUG 2009 to FEB 2010: Middle management coaching program by CC-Knowledge Thailand
– 2015: CDCP, Certified Datacenter Professional
4. Patents and Technical Publications
– “High Efficiency Multiple-Output 1U Power Supply”, Sakda Sae-ueng, Delta Power Electronics Center (DPEC) Proc., Pudong, Shanghai, Jan 18-19, 2006, pp.208-212
– “A Short-rack 1U 600W 80 Plus Power Supply Design Concept”, Sakda Sae-ueng, Delta Power Electronics Center (DPEC) Proc., Tongli, Wujian, Jan 18-19, 2007, pp.208-212
– Output Rising Slope Control Technique for Power converter, US Pat. 7071582 – Filed Apr 29, 2003 – Delta Electronics, Inc
– Modular Power Supply System Including a Power Status Signal Generator to Perform Fast Sag Detection to Input Peak Voltage, US Pat. 7002331 – Filed Jan 13, 2004 – Delta Electronics, Inc
– Over Voltage Projection Circuit, US Pat, US2005/0141158 A1
– Multi-output dc-dc converter with increased power efficiency and power density, US Pat, US 2006/0274559 A1
– Parallel power supply with active droop current sharing circuit having current limiting function, US Pat, US 2006/0273740 A1
– Power Supply Circuit, US Pat, US 2012/0112722

The Next-Generation Security Platform & Automated Orchestration Ecosystem

Palo Alto Networks is uniquely qualified to protect financial transactions and customer data and support regulatory compliance by providing advanced prevention capabilities in one security platform, while complementing other technologies. Thousands of banks, institutional investors, asset managers, broker-dealers and other financial institutions across the globe prevent successful cyberattacks with our Next-Generation Security Platform.


Attackers were able to bypass protections deployed on PCs and ATMs (e.g., legacy AV, whitelisting, EDR), which failed to prevent these breaches. Our Advanced Endpoint Protection, Traps – an important element of our next-generation security platform, helps to successfully stop new cyberattacks on the Endpoint, with a Multi-Method prevention approach to Endpoint Protection. It also helps organizations safely replacing traditional AV/Endpoint Security to remain PCI DSS compliant, and provides the flexibility to enable, manage, and meet PCI DSS requirements in multiple areas of the standard.

Mr. Philip Hung Cao, Solutions Architect, Palo Alto Networks

Prior to joining Palo Alto Networks, Philip worked at Ingram Micro Asia as Solutions Sales Consultant based in Singapore. Prior to his role at Ingram Micro, Philip had over a decade of experience working with the ICT industry in Vietnam, where he held a variety of roles from technical engineer, solutions consultant, channel development to management of key global ICT vendors & distributors.

While he was living in Singapore, Philip participated in the country’s ICT Associations and contributed to Global Network & Associations such as (ISC)2, IEEE, ISACA, IAPP, ISA, IASA, Cloud Security Alliance (CSA), Microsoft CIO Network and VMware CxO Corner. He was one of the KeyFounders of the Cloud Security Alliance for the Vietnam Community (#CSAVietnam) and also Co-founder and Vice Chairman of ISACA HCMC Chapter Formation Committee.

Philip graduated from Danang University of Technology in Vietnam with a Bachelor of Science degree in Electronics & Telecommunication Engineering. He also holds an Advanced Computer Security Certificate from Stanford University.


Cloud security strategy

Mr. Sanket Bhasin, Team Lead Presales for McAfee Southeast Asia, McAfee

Sanket Bhasin has more than 10+ years of experience in the Network and Security industry, demonstrating the value of network and security solutions to customers. In the 6 years that Sanket has been with McAfee, he has successfully demonstrated and introduced various security solutions, including Endpoint and network, to large enterprises. Sanket has worked with C-Level teams of large organisations to design their security solutions, and he has been instrumental in demonstrating the value of Security Connected architecture, and its effectiveness in combating against Advanced Targeted Attacks, to large enterprises.

Digital Identity Trends in Banking

Technology has created rapid change to how businesses interact with their customers. In this presentation, we will share with you the trends in digital identity that can support business needs to provide the seamless user experience in the banking industry.

Mr. Priyesh Panchmatia, Director, Solutions, i-Sprint Innovations

Priyesh Panchmatia joined i-Sprint in 2000. His current role is to head Product Management & Solutions Group of i-Sprint where he is responsible for devising product strategy directions and architecting solutions to address customer requirements. He is also responsible for identifying strategic technology partners and formulating Go-to-Market solution relationships.

Priyesh is experienced in the implementation of multi-faceted Identity and Access Management projects for various global and regional banks and governments through-out his years at i-Sprint. He also holds the prestigious security related certifications: CISSP and CISA certification from the ISC2 and ISACA.

Priyesh graduated with a Bachelor of Engineering in Computer Engineering from University of Mumbai, India.



Chaired by & Presentation: Orientation of developing modern banking services for payment and solutions towards accelerating financial inclusion in Vietnam in the period of 2016 - 2020

Mr. Nghiem Thanh Son, Deputy Director General, Payment Department, The State Bank of Vietnam

Nghiem Thanh Son is Deputy Director General of Payment Systems Department of State Bank of Vietnam (SBV). He took his post as payment systems expert in 2005 and involved in preparing Vietnam’s payment systems development strategy. He is now in charge of payment systems oversight activities and development of national payment systems. Currently he is involving in preparing the national financial inclusion strategy. He is the member of the International Task Force on Payment Aspects of Financial Inclusion (PAFI) co-chaired by the WBG and BIS-CPMI.

Mr. Son has led and participated in several scientific research projects such as “Restructuring National Payment Systems until the year 2020”; “Solutions to promote mobile payments in rural areas” etc. At present, he is preparing the research project on the adoption of global messaging standard ISO20022 in the Vietnam’s financial market infrastructure.

Mr. Son has been working for the SBV since 1997 and prior to working at the Payment Systems Department, he was the money market expert in the Credit Department. He also took the post as a personal assistant to the Governor for several years. He graduated from the Foreign Trade University in 1996 and got his Master Degree in Public Policy from Graduate Institute for Policy Study in Tokyo, Japan in 2004

Digital challenges in Banking. How ready is your bank to empower digital customers?

Mr. Azhar Bin Adnan, CMO, CMC Telecom

Mr. Azhar Adnan is CMO – Chief Marketing Officer of CMC Telecom was previously the Director of Corporate Business division of TIME dotcom Berhad – the top 2 Fixed Line Telecommunication Service Provider in Malaysia. TIME is currently CMC Telecom’s strategic partner, which makes CMC Telecom as the only fixed telecommunication provider in Vietnam with international shareholders.

Mr. Azhar is a leader with impressive academic qualifications, which is proven by certifications from reputable international universities and organizations (International Coach Federation, IEEE, Veritas, etc). He graduated from University of Huddersfield, U.K in Electronic and Communication Engineering and holds an MBA of International Business from the University of East London, United Kingdom.

Mr. Azhar has more than 10 years experience at high level management position in Time dotcom and he is one of the management team members to help on strategizing and transform the organization to become the main challenger in the fixed line services in Malaysia. He is not only experienced in business but also competent in Technical, Marketing, Customer Service and product development.

With his experience of more than 20 years in IT and Telecommunication industries. Mr. Azhar is helping CMC Telecom to manage and drive business and marketing activities towards professionalization and globalization.

Intelligent Banking

Intelligent Banking.

How can Bank be more relevant for today’s technologically advanced customer. How can a bank’s product offering help make customers take smart decision. How can a Bank adopt to customers lifestyle?

Digital Face “Intelligent Banking” will help Banks address these questions

Mr. Rajesh Kuppuswamy, CEO, Digital Face

Rajesh Kuppuswamy, is CEO of Digital Face, Digital Banking unit of Intellect Design Arena. In his 26 years of global Software work experience Rajesh has expertise in Digital Banking, Design, Technology and building world class teams. A banker at heart and a technologist by training. A key propagator of partnership and collaboration, he believes every customer is important and a happy motivated team can provide exceptional customer value.

With a Masters in Computer Science from the University of Arizona, Rajesh has worked with software product development companies of world renown, including Amazon and Microsoft, and has contributed towards some of the path-breaking launches in the industry.

With Digital Face, Rajesh focuses creating a world class Digital solution for Intelligent banking. Rajesh holds 5 patents across technology, banking and robotics. In his spare time he works on Machine learning, robotics and artificial intelligence.

Disruption through Digital Innovation: Digital Banking Solutions

Markets globally have recognized seismic shift to metamorphose Financial Services from conventional to digital. Vietnam announced its vision that 90% of all transactions to be digital by 2020. This suggests that the market is due for a paradigm transition of banking experience and for customer to adopt new age interaction channels. At present, quite a few banking solutions are working in silos and need to be integrated to function as a single unit for future initiatives.

For Financial Institutions to lay down their digital strategy it is imperative for them to build a cohesive application ecosystem which can form the digital back bone for Omni-Channel digital banking experience. Consumer interaction channels must be enabled on Omni-Channel enterprise platform for a uniform customer experience. New age solutions have to be ready with conversational interface like BOTS and other next generation initiatives like IoT, Augmented Reality, Artificial Intelligence, etc. Only if these solutions are powered by Analytics that provide deep customer insights, channel usage, forecasting and much more, banks & financial institutions can move up the digital maturity curve and effectively engage with their end consumers.

Mr. Amit Kothari, Head of Solutions, Digital Banking, InfrasoftTech

Mr. Amit Kothari is Head of Solutions, Digital Banking at Infrasoft Technologies. He has spearheaded design, development and deployment of several innovative and cutting edge solutions for various International Banks & Financial Institutions. Amit has en route multiple CoEs and has been a Chief Architect for an US based multinational, prior to InfrasoftTech. With a career tenure of more than 20 years, he has worked in engineering as well as consulting roles with startups and product companies across the globe. A large number of solutions engineered by him are deployed in Fortune 500 companies.

Amit holds a Bachelors in Engineering and Management degree from Mumbai University, India. The desired combination of technical strengths in Software Engineering and tactful thought process of a Management professional makes him a key contributor towards InfrasoftTech growth story.

Chaired by: Mr. Do Giang Tinh, Director of Information Technology Center, Agribank

Mr. Do Giang Tinh hold a Master Degree in Information Technology from the Matscova University of Economic Statistics in 1993. Mr. Do Giang Tinh started working at the Information Technology Center, Vietnam Bank for Agriculture and Rural Development since 1994. At Agribank, he took important positions such as Deputy Head, Head, Deputy Director ICT Center, Deputy Director of IT Project Management. In 2013, he was appointed as Secretary of Party Committee, Director of Agribank Information Technology Center until now.

Mr. Do Giang Tinh participated actively in many activities of science and technology in banking sector; deployed many important projects of Agribank, successfully deployed the system of payment modernization and customer accounting; the WAN network system, information security system of Agribank; established Agribank’s primary data center and backup data center in accordance with international standards since 2008. He also joined the science and technology councils, the State Bank of Vietnam.

Emerging trends and 12 Qlik analytics and reporting solutions for retail banking

Ms. Dinh Thi Hien Hanh, Qlik Solutions Consultant, Lac Viet

Ms. Dinh Thi Hien Hanh, Master of Business Administration, is the Consultant on Business Intelligent.She graduated from the University majoring in Business Administration in 1994 but didn’t follow the direction of becoming a Business Administrator. She chose to participate in the field of Information Technology.She has many years of work experience and has been trained in the leading technology companies in BI Solution, such as: Oracle, Microsoft, Qlik, and participated in, consulted solutions for BI projects for enterprises in many fields and industries with different scales in the countries in the region.Ms. Hanh has good knowledge of management, work experience, knowledge of technology and grasp of trends. These outstanding advantages are appreciated by customers, partners and colleagues.

New Era of authentication

With non-traditional payment services encroaching more and more into the payment sector, the financial institutions in Vietnam have more needs to explore, converge and develop innovative services than any other firm.

Based on experience of going through multiple transformational phases in Korean payment market and successfully commercializing innovative payment solutions, BC Card shares its view on embracing various digital payment channels to work towards creating a cashless society. 

Key topics to be explored are NFC based mobile card, QR based app card, plastic card-sized electronic wallet, etc.

Mr. Michael Byun, Head of Division, Global Business Division, BC Card

Michael Byun is head of BC Card Global Business Division as well as BC Asia Pacific, responsible for the company’s ongoing development and management of worldwide new business opportunities as well as partnerships with strategic partners and financial institutions.Mr. Byun has extensive industry experience, having worked in a management consulting field with specialization in financial services industry for over 13 years. Prior to this position, he served as Partner at A.T.Kearney, as well as at Corporate Value and EON Group, consulting companies in Asia Pacific region on meeting needs of the fast-paced environment and developing new business models with a long-term strategic perspective.Mr. Byun holds a master’s degree from Texas A&M College, U.S.A and a bachelor’s degree from Sungkyunkwan University, South Korea both in the study of industrial engineering.

Mobile mortgage loan process using Finobot and an introduction to Kesh

‘Kesh’, a mobile payment system, provides innovative payment solutions to its customers. Kesh will minimize the payment time you spend on mobile phone with various promotions and vouchers. Also it is highly scalable payment solution that can make customers’ satisfaction.

Finotek is producing a solution for mobile mortgage loan which integrates multiple products for simplicity. Customers can get an easy access by answering certain questions, and Finobot will access one’s database to provide a customized service.

We are working on a business of a mobile mortgage loan process using Finobot, a robo-counseling solution, for 24/7 seamless and efficient counseling service. Finobot’s customer service happens in the live chat format and reduces multiple demanding procedures.

Finobot is built with machine-learning algorithm, which means it operates with the collected database and the solution can be updated by machine learning system. Another feature of Finobot is that it can analyze typos and spacing errors to understand.

Mr. Minoh Jang, Manager, Global Marketing Division , Finotek

Minoh Jang currently works in Global Marketing Division in Finotek. Minoh is a Computer Science graduate, and he got interested in Fintech industry. He is in charge of global marketing with North/South America, Europe, Middle east, and East Asia. He started to consider in combining Finance and Information Technology during his studies. He believes in various Fintech solutions can combine Finance and IT with innovative ideas. He is grateful to participate in hyper-connected society. Minoh believes that Finotek solutions can advance modern technology.