Mr. Mayank Dutt

Customer Franchise Head, Citibank

Mr. Mayank Dutt

Customer Franchise Head, Citibank

Biography

Mayank Dutt brings with him over 19 years of experience in various disciplines like marketing, product, digital banking and digital sales. He is currently the Customer Franchise Head of Citibank in Vietnam where he oversees the digital transformation of the customer journeys by leading the marketing, digital banking, data analytics and customer experience teams.

Topic : Harnessing the true power of data

Data has always been an integral component on driving innovation in the financial services industry. But in the last 5 years it has accelerated to previously unimagined heights and data scientists are continuously trying to find newer ways to understand the true potential it contains. At Citi we like to be at the leading edge of innovative thinking and application, and we continue to harness the power of data to deliver remarkable products and experiences to our customers and partners.